Privacy Policy
Effective Date: August 2026
1. Introduction
Jerry J. Hudson respects your privacy.
This Privacy Policy explains how Jerry J. Hudson (“we,” “us,” or “our”) may collect, use, disclose, retain, and protect personal information when you visit https://www.jerryjhudson.com, complete an assessment, communicate with us, or engage our professional services.
Our privacy practices are intended to reflect applicable privacy requirements, including Canada's Personal Information Protection and Electronic Documents Act (“PIPEDA”) where it applies.
2. Accountability
Jerry J. Hudson is responsible for personal information under our control.
Privacy inquiries, access requests and complaints may be directed to:
3. Information We May Collect
Depending on how you interact with us, we may collect:
Contact Information
Such as:
- Name
- Business email address
- Company name
- Job title
- Business telephone number
- Country or region
Scorecard Information
If you complete the B2B SaaS Escalation Health Scorecard, we may collect:
- Your responses
- Your score
- Maturity or result category
- Company size
- Support platform
- Issue-tracking platform
- Business challenges you identify
Please do not submit confidential customer data, customer names, credentials, or sensitive operational information through the public scorecard.
Booking and Communication Information
This may include:
- Meeting requests
- Messages
- Email correspondence
- Call notes
- Information you voluntarily provide during business discussions
Client Project Information
If you become a client, we may process information reasonably necessary to provide the contracted services.
Depending on the engagement, this can include business process information, workflow documentation, support ticket information, system configuration information, and project communications.
The applicable contract or SOW should govern specific project-data requirements.
Transaction Information
If you purchase services, payment and billing information may be processed by third-party payment providers or by us.
We do not need to store full payment card credentials unless expressly required by the selected payment system.
Technical and Website Information
We may receive information such as:
- IP address
- Browser type
- Device information
- Referring page
- Pages visited
- Time and date of access
- General usage information
depending on the hosting, analytics, and security technologies used on the Website.
4. How We Use Information
We may use personal information to:
- Operate the Website
- Respond to inquiries
- Deliver scorecard results
- Conduct an Escalation Score Review
- Schedule meetings
- Evaluate prospective engagements
- Prepare proposals
- Deliver contracted services
- Communicate with clients
- Maintain project records
- Process transactions
- Improve our Website and services
- Protect systems against abuse and fraud
- Meet legal obligations
- Maintain business records
- Send requested or consented-to business communications
- Measure the effectiveness of marketing and Website content where permitted
We will not intentionally collect more personal information than is reasonably necessary for the identified purpose.
5. AI Processing
Because Jerry J. Hudson provides AI-assisted automation services, AI systems may be used in internal business processes or client engagements.
AI may assist with activities such as:
- Summarization
- Drafting
- Classification
- Analysis
- Workflow recommendations
- Knowledge retrieval
- Documentation
- Automation development
Where an AI provider will process personal or client information as part of a client engagement, the applicable architecture, provider, data permissions, and controls should be addressed in the project scope, as appropriate.
Do not send confidential or sensitive information through a public Website form unless specifically requested through a secure process.
See our AI Disclosure Notice for additional information.
6. Consent
Where consent is required, we seek consent appropriate to the nature and sensitivity of the information and the purpose for which it is being collected, used or disclosed.
You may withdraw consent where legally permitted, subject to contractual or legal restrictions.
Withdrawal may affect our ability to provide a requested service.
7. Marketing Communications
We may send business or marketing communications where permitted by applicable law and where we have the appropriate consent or other lawful basis.
Commercial electronic messages sent to recipients in Canada will be managed with applicable CASL requirements in mind.
Marketing messages will include an unsubscribe option where required.
You may also request removal by emailing jerry@jerryjhudson.com.
8. Disclosure to Service Providers
We may use service providers to help operate our business. Depending on our technology stack, providers may support:
- Website hosting
- Forms
- Assessment tools
- Scheduling
- CRM
- Analytics
- Payments
- Cloud infrastructure
- Workflow automation
- AI processing
- Security
These providers may process information on our behalf in accordance with their respective agreements and privacy practices.
9. International Processing
We serve customers in Canada and the United States and may use service providers operating in multiple jurisdictions.
As a result, personal information may be processed or stored outside your province, state or country.
Information processed in another jurisdiction may be subject to that jurisdiction's laws and may be accessible to courts, law-enforcement agencies, or regulators where legally permitted.
10. Sale of Personal Information
Jerry J. Hudson does not operate as a data broker. We do not sell personal information for monetary consideration.
11. Retention
We retain personal information only for as long as reasonably necessary for:
- The purpose for which it was collected
- An active or potential business relationship
- Contract administration
- Legal, tax or accounting obligations
- Dispute resolution
- Security purposes
Information that is no longer reasonably required will be deleted, anonymized or securely disposed of where appropriate.
12. Safeguards
We use reasonable administrative, technical and organizational measures appropriate to the nature of the information we process.
No Internet-based system is completely secure, and we cannot guarantee absolute security.
Clients should not provide credentials, security-sensitive data or confidential customer records through ordinary Website forms.
13. Access and Correction
Subject to applicable law, you may request information about personal information we hold about you and ask that inaccurate information be corrected.
Requests may be sent to: jerry@jerryjhudson.com.
We may need to verify your identity before fulfilling a request. Certain legal exceptions may apply.
14. Deletion Requests
You may ask us to delete personal information where applicable.
We may retain information where necessary to comply with contractual, legal, accounting, security or dispute-resolution obligations.
15. U.S. State Privacy Rights
Certain U.S. state privacy laws provide additional rights to qualifying residents when a business falls within the scope of the applicable law.
Where such a law applies to Jerry J. Hudson, eligible individuals may have rights such as:
- Access
- Correction
- Deletion
- Portability
- Information about data practices
- Opt-out rights relating to certain processing
Requests may be sent to jerry@jerryjhudson.com. We will evaluate requests in accordance with the applicable law and our business.
16. Cookies and Similar Technology
The Website may use cookies or similar technologies for necessary Website operation and, depending on the final configuration, preferences, analytics, or marketing.
Please see our Cookie Policy for more information.
17. Third-Party Links
The Website may link to third-party websites or social-media platforms. We are not responsible for third-party privacy practices. Review their privacy policies before providing personal information.
18. Children's Privacy
The Website and services are intended for business professionals and are not directed to children. We do not knowingly collect personal information from children through the Website for commercial purposes.
If you believe a child has provided personal information to us, contact jerry@jerryjhudson.com.
19. Security Incidents
If a privacy or security incident occurs, we will assess and address it in accordance with applicable contractual and legal requirements.
20. Complaints
Questions or complaints about our handling of personal information may be sent to:
We will review privacy concerns and respond as reasonably appropriate.
21. Changes to This Policy
We may update this Privacy Policy to reflect changes in law, technology, or our business practices.
The latest version will be posted on this page with its effective date.